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General Writer
Ref No.: 18-03895
Location: San Jose, California
Start Date: 09/12/2018
Responsibilities
"Work closely with subject matter experts to distill complex technical concepts and procedures into clear, actionable documentation
Write original, high quality online help materials (e.g. concept overviews, instructional materials, policies, technical feed specifications)
Integrate feedback from a number of stakeholders and varying perspectives to create a cohesive, partner-focused end product
Apply Client-specific style and technical guidelines
Minimum qualifications
BA/BS degree in English, Communication, or related field, or equivalent practical experience
Demonstrated ability to communicate complex concepts concisely and clearly
Experience writing instructional content (e.g. user manuals or guides, support content / instructions)
Proven ability to maintain multiple assignments simultaneously, work independently, and drive projects to completion with minimum guidance and high attention to detail

Preferred qualifications
Graphic and creative sensibilities (e.g. ability to visualize content elements and work with creative team to execute)
Experience with and/or writing about complex technology-based products for a technically-savvy audience - excellent quick study in technical concepts
Clear understanding of business needs and sensitivity to differences across various groups (functions, regions, etc)
Persistence to iterate, refine and improve constantly