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Analyst 1, Cust Contract Admin
Ref No.: 18-03564
Location: San Diego, California
Start Date: 09/24/2018
This position works within a team of peers providing detailed analysis, accurate data and excellent customer service. This position is responsible for quote requests for a depth of complex products with unique intricacies for the US Region. The analyst is expected to obtain product knowledge, system knowledge and asset analysis.
• Proactively communicating and strategizing with MMS Dispensing Sales team on a daily basis to manage the creation of customer facing quotations.
• Ensuring that the Tier I Quoting requests queue volume meets or exceeds department service and turnaround standards
• Maintaining up-to-date and current knowledge of product offerings, applicable policies and procedures, and purchase acquisition/marketing programs
• Provide pre-execution support for all Dispensing contract requests
• Support field team in contract-related items and supporting analysis
• Drive implementation of contracting and pricing strategies through day-to-day execution, as well as advising on potential new offers to meet market needs
• Aim to protect interests (margin, risk, policy, etc.), escalating as needed to all levels of management cross-functionally
• Drive contracts review/approval workflow process, ensuring appropriate process is in place and enforced, liaising with Business, Sales, Contracts Tier II or Legal as needed
• Facilitate requests to management to offer non-standard pricing and/or offering
• Coordinate post-deal activities and ensure smooth handover with post-deal team counterparts for implementation, depending on contract design
• Drive process improvement projects – "Is there a better way?”
• Maintains high standards of professionalism and integrity
• Demonstrates strong organizational and time management skills
• Must be adaptable and accountable – able to switch gears and reprioritiz