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Salesforce Business Analyst
Ref No.: 18-03327
Location: Windsor, Connecticut
Start Date: 08/27/2018
 Role: Salesforce Business Analyst
Location: Windsor, CT
Duration: 12+ months
Job Description:
  • Facilitate requirements workshops, documenting detailed functional, technical, reporting & data requirements.
  • Gather, create and document current and future business process flows.
  • Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.
  • Responsible for carrying out business, testing and training requirements gathering; BPR leads, workflow analysis, gap analysis, user stories, test case development and functional design. Offers analysis throughout all phases of the project lifecycle.
  • Tests salesforce configuration and setup, test case development, performance and load testing, End to End testing, and functional/regression testing.
  • Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage salesforce functionality.
  • Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation.
  • Manage relationships with stakeholders to achieve project goals
  • Participate in the evolution of team best practices, standards and policies
  • Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG.
  • Be part of a fast paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects.
  • 3 years of general Business Analysis.
  • Experience configuring various Salesforce modules including but not limited to case management, campaign management, workflows, profiles, roles, sharing rules and reports.
  • Scrum or Agile methodology experience highly desirable
  • Salesforce Adoption experience is a nice to have.
  • Competency in gathering and documenting business requirements.
  • Proficiency in Excel for data manipulation and complex custom reports.
  • Demonstrate some understanding of VisualForce, HTML, Javascript and CSS.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Experience conducting stakeholder interviews and facilitating stakeholder workshops.
  • Client friendliness with the ability to build and maintain trusting and value added client relationships.
  • Ability to work independently and in fast-paced environment with tight deadlines, with minimal supervision.