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ServiceNow Developer
Ref No.: 18-03073
Location: Lake forest, Illinois
Start Date: 08/22/2018
Job title: ServiceNow Developer
Location: Lake forest, IL
Duration: 12 months

Technical/Functional Skills -MUST HAVE SKILLS
• Must have 4+ strong working experience in ServiceNow Development
• Have worked on Jakarta or Istanbul version
• Well versed in Implementation, customization, design and development of Key ITSM functionalities/modules like Incident, Change, Problem, CMDB, Service Catalogue Management etc
• Should have knowledge of Script actions, LDAP scripting, UI policies, Time sheet policies, Glide stack, Slide records etc.

Roles & Responsibilities
• Associate has to work on ServiceNow development and use his/her knowledge and skills in key areas like Service Catalogue development, CMDB implementation and IT Financial Management etc.
• Experience in conducting requirement gathering design sessions and further, documenting the features and aspects of Service Catalogue forms in ServiceNow.
• Well versed in Implementation, customization, design and development of Key ITSM functionalities/modules like Incident, Change, Problem, CMDB, Service Catalogue Management etc.
• Performed core configuration tasks including system polices, business rules and client scripts etc.
• Should have knowledge of Java scripting skills and must have worked on customizing & creating new workflows and configuring/customizing SLA's.
• Well versed with Update Sets, Import Sets etc. and must have knowledge of Integrating ServiceNow with various sources like Jira, ServiceNow discovery, Splunk, Zenoss, Client SIM, Altiris, Solar winds etc.
• Must have worked on latest ServiceNow versions including Helsinki, Istanbul, Jakarta & Kingston.
• Has knowledge of administering and customizing/creating other ServiceNow modules including Knowledge Management, Contract Management, Reports, BSM Maps and Task Boards.
• Has knowledge of configuring e-mail/text notifications, customer satisfaction surveys etc.
• Should have knowledge of Script actions, LDAP scripting, UI policies, Time sheet policies, Glide stack, Slide records etc.
• Should have knowledge of Mid Server and it's configuration, upgrade, properties, installation and capabilities etc.