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Application Developer - Tomo SFDC Admin
Ref No.: 18-02841
Location: San Jose, California
Start Date: 09/04/2018
Duration:0-6 month(s)

Description/Comment:CSC GT
CL10
Summary: The role of the Salesforce.com Expert/Administrator is a critical role to assist
the Project Team with design, development, deployment, and administration of a new
adoption of Salesforce.com (SFDC) to a specifc partner product. He/she will work
closely with the project team and SFDC users incl. Sales, Support teams to provide quick
solutions and assist with setting up business processes to maximize the outcome thru
applying SFDC' best practice to the target product.
The ideal candidate must display excellent written and oral skills with demonstrated
interpersonal and organization abilities. A candidate for this position must be able to work in a
varied, fast paced environment. Flexibility and tolerance is a necessity.

Responsibilities:
Be the internal go¬to¬person/expert for the project team members to get the quick
answer/suggestion related to every aspects of SFDC based on his/her
knowledge/experience/quick¬new¬learning(if needed).
Document system configuration and administrative processes
Manage dashboards, reports, forms, templates, page layouts workflows and
approvals, create and maintain custom objects, object relationships, standard and
custom fields.
Gather requirements and implement configuration changes related to workflow and
approval processes
Develop and deliver customized training to project team per the needs.
Customize reporting and dashboards for various teams
Implement best practices: initial design, system maintenance, security, data integrity,
duplicates, backups, etc.
Recognize Salesforce usage problems and craft solutions
Coach team members on usage of Salesforce

Required Skills/Qualification:
2+ years as SFDC admin with Sales Cloud and Service Cloud configurations for the
user base greater than 100 users. Salesforce.com Administrator certification, 201 SFDC Developer certification as a big
plus.
SFDC Analytical and troubleshooting skills
Solid ability to gather, document and execute detailed specifications from high¬ level
requirements with little supervision
Excellent verbal and written communication
Bachelor's degree
(Nice to have) Experience of integration/development b/t SFDC and Client
App(Gmail, Client Calendar, Client Docs