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QAD Progress Developer / QAD Programmer Analyst
Ref No.: 18-00385
Location: Fremont, California
Start Date: 07/03/2018
Skills / Competences:
  • QAD
  • Modules specific to; MSW/PSW, GRS, Enhanced Controls
  • Progress 4GL / Open Edge Development
  • Basic UNIX skills
  • ICT
  • EDI
  • Reporting Framework

Position Profile:
  • Production support for all QAD Modules
  • Technical and functional support for all QAD Modules
  • Change/Enhancement Request Management
  • Incident Management
  • QAD ICT development
  • Creation and customization of maintenance programs, reports, reporting framework, utility programs, CIM Loads, ICT programs to support projects and business requirements
  • Writing Progress 4GL queries to support the business
  • Technical Support and assistance for QAD IT Projects
  • Creation and configuration of QAD Browses
  • Data archive, dump and load activities
  • Document preparation (Test Case Documents based on functional and technical specifications)
  • Monitoring the ticket activities in the ServiceNow ticketing tool
  • Create and update user work instructions and Standard Operating Procedures (SOPs) based on the requirements

Position Summary:
  • Actively work on production support tickets to support business and local IT team in all QAD Modules
  • Develop and test new and customized programs to suit business requirements
  • Develop new user interfaces as needed
  • Provide technical support and troubleshooting
  • Fine-tune existing code to enhance performance
  • Creation and customization of maintenance programs, reports, reporting framework, utility programs, CIM Loads, ICT programs to support projects and business requirements
  • Creation and customization of Browses
  • Data archive, dump and load activities
  • Create Technical Specifications
  • Document preparation (Test Case Documents based on functional and technical specifications)
  • Create and update user work instructions and Standard Operating Procedures (SOPs) based on the requirements
  • This role will be engaged in the monitoring, management, optimization and deployment of QAD capabilities including tasks necessary to support version and environment updates.