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Infrastructure Technical Specialist
Ref No.: 18-00029
Location: Hustan, Texas
Start Date: 06/15/2018
Job Description:
  • Minimum 8 years relevant post-qualification experience preferably within a Technology function in Mining or the Resources industry
  • Professional qualifications in Information Technology, Business or a related discipline.
  • Ability to effectively lead large matrix teams including third-party vendors and contractors
  • Demonstrated ability to manage a large number of inputs and effectively priorities high value-added / high risk issues for attention
  • Experience in IT, Communications and/or process control in delivering technology services in regional / remote areas
  • Experience in the implementation and safe operational support of mission critical solutions in large scale environments and organizations preferably Oil & Gas, Mining, Resources
  • Good understanding of safe maintenance processes, and the maturity levels of a maintenance organization
  • Strong experience with contractor management and performance management
  • Assessment and optimization of the server, storage and network systems through monitoring, statistics, and health checks, and proactively identify and resolve issues before it gets escalated.
  • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software related problems on servers.
  • Applying effective risk controls to identify potential threats and minimize or remove a business impact
  • Proven analytical and rapid problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Be integral part of Major Incident Management group and drive consistent execution of operation processes and tasks
  • Review root cause of escalations and work with appropriate resources to ensure continuous improvements of technology environment and products

Technical Skills:
  • 8+ years' experience with deep technical knowledge of multi-tenant, Hybrid/Private Cloud systems and/or highly complex server & storage infrastructure
  • Expert knowledge and working experience with
  • Converged/Hyper-Converged Infrastructure solutions offered by FlexPod, VCE VBlock and Nutanix/VxRAIL
  • Hybrid Cloud Operations and Automation (VMware vRA & EMC Private Cloud)
  • Virtualization Products VMware suites and Microsoft Hyper-V
  • Microsoft Windows Server Family of Operating Systems and Linux Operating Systems
  • Enterprise Storage and Backup technologies
  • Server and Patch Deployment tools
  • Monitoring/Reporting Tools
  • Good understanding of network technologies and firewall configuration and implementation
  • Demonstrated experience with process automation (PowerCLI, vCenter Orchestrator) and/or configuration management
  • Good knowledge with performance and capacity management tools

Additional Skills:
  • Must have expertise in managing enterprise-level escalations.
  • Handles and executes with a high level of operational urgency
  • Ability to maintain calm, and work closely with other technical and business team during a critical situation
  • Administrative level communication and collaboration skills
  • Build strong relationships with global and cross-functional teams.
  • Certification on ITIL and relevant technology disciplines are added advantage