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Senior Business Analyst - Customer Care Applications
Ref No.: 18-00225
Location: Stamford, Connecticut
Position Type:Right to Hire
Our Media & Entertainment client is seeking a Senior Business Analyst for a long term contract opportunity. As Business Analyst, you'll work within the Customer Care organization on a portfolio of custom applications that are internally developed and maintained. You'll interact with product development, applications development, QA and the PMO, and need to be comfortable making presentations to senior management.

Required Skills:

. 5-7+ years Business Analysis experience
. Client prefers Business Analysts who have experience working both in IT and on the business-side with business users and stakeholders
. Must have experience working on custom developed applications
. Strong experience creating Functional Requirements Documents, Business Requirements Documents and Technical Workflows (any experience with User Stories is a plus)
. Strong experience with MS Office and Visio
. Strong Waterfall experience is a must (additional experience with Agile / Scrum is highly preferred)
. Any basic Project Management skills would be a big plus
. Excellent interpersonal and communications skills
. Bachelors degree

Note: All work must be done on-site at the client's Stamford, CT location (no tele-commuting or other remote work options are available)

Paula Poeta
Direct: 212-792-6369