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Program Manager - Telecom Call Center & Billing Applications
Ref No.: 18-00122
Location: St. Louis, Missouri
Position Type:Contract
Our Fortune 500 Telecommunications client is seeking a Senior Program Manager for a long-term contract engagement. You'll manage programs related to the rollout of a Call Center CRM platform to new areas of the organization, brought in through acquisition.

Required Skills:

. 5+ years Program Management / Portfolio Management experience; coming from one of several backgrounds in IT management, business unit management or consulting
. Ideal candidates should have experience as a Program Manager working on Product Development SDLC projects and programs
. Experience delivering Agile Scrum projects in addition to standard Waterfall methodology
. Experience managing projects / programs for Telecom and/or Cable Call Center applications (ie: Netcracker, CRM Light, C360, Atlas) is highly desirable
. Experience with Telecom / Cable Billing Systems is highly desirable (ie: AMDOCS, CSG, ICOMS)
. Knowledge and expertise in the use of project management and SDLC methodologies and tools
. Prior experience managing relationships with vendors and being able to interface with all levels on senior management
. Proficient with Project and Portfolio Management Tools. (Visio, MS Project, SharePoint, etc.)
. Familiar with PMI or equivalent methodology (PMP Certification is preferred)
. Bachelors Degree or equivalent

Dan DeJesus
Direct: 212-792-6366
: 877-677-6566