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Business Analyst/Project Manager
Ref No.: 17-00039
Location: NYC, New York
Our Client is a Global Financial Services Firm located in Downtown  NY, they are seeking a Business Analyst/Project Manager
Our team of engineers builds solutions to the most complex problems. We develop cutting-edge systems and processes that form the core of our key business and enable transactions to move in milliseconds. We provide real-time access to critical deal information and crunch billions of data points each day to inform firm-wide market insights and strategies. Team members have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field.

Governance team reviews incidents, defects and metrics to determine areas that are doing well and need help to progress quality through specific deep dive engagements, divisional priorities and action plans

The specific role noted here is for an engagement role between QAE and Platform, Tech Risk, AppDev teams to advance the following:
Review quality dashboard with incidents, defects and other metrics on a weekly basis to determine where we can learn best practices from and which areas need improvement in quality
Discuss with QAE core group on areas to engage to Learn what is going well and include in standards, best practices and measurement Deep dive on specific topics to determine root cause of issues
Drive divisional priorities such as production access, capacity management and other initiatives Prepare materials for risk reviews including weekly incident reporting to CIO

For intended deep dives and divisional priorities, formalize engagement: agree on approach and what defines in that space Engage with specific teams based on the above
Identify contacts to work with to fulfill the deep dive requirements Based on assessment, agree on an action plan and obtain commitment. Log action plans and ensure they are tracked with periodic discussions
Discuss any tooling requirements to enable teams to fulfill their action plans: Work with Platform and QAE dev team as needed Articulate the above review of metrics and assessments to QuARG, Eng. RC
Highlight areas where there is progress, where there are constraints to be addressed Bring any decisions to be made to QuARG or Eng. RC
Strategic engagement with application development teams to provide timely end-to-end delivery of appropriate platform solutions
Interface with application and development community to analyze and resolve escalations
Provide technical guidance on established infrastructure best practices to IT community and business
Energetic and self-motivated
Able to build and sustain long-term relationships with clients and colleagues
Able to apply knowledge and experience in decision-making to arrive at creative and commercial solutions for the business
Programming expertise in one or more of the following languages: Java, JavaScript, Python, Scala
Proven experience with all stages in SDLC and production lifecycle of large systems
Experience with managing performance, availability and scale