Previous Job
Sr Scrum Master
Ref No.: 19-09927
Location: Mooresville, North Carolina

• Providing all support to the team using a servant leadership style whenever possible, and leading by example
• Guiding the team on how to get the most out of self-organization 
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization 
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. 
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. 
• Facilitating getting the work done without coercion, assigning, or dictating the work. 
• Facilitating discussion, decision making, and conflict resolution 
• Assisting with internal and external communication, improving transparency, and radiating information 
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.



·         Would prefer candidates that come from a technical background especially CRM (prefer Salesforce)

·         Candidate should show experience working in a chaotic environment and bringing order and process (working in multiple projects that have little process discipline)

·         Retail experience is a plus but not necessary

·         CSM is a plus and perhaps other certification like PMI (but not necessary)

·         Any work experience in Marketing tech is a plus