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L2 Production Support
Ref No.: 19-09842
Location: St.Louis, Missouri
 Production Support  Engineer Full-time/ contract opportunity at St Louis MO

Job Description:
  • Looking for L2Production / Application support with Webseal, F5 firewall, Unix SQL person with good communication.           
  • This individual contributor will provide infrastructure support and development of web content management applications, monitoring through programming, analysis, design, development and delivery of multi-channel web content solutions.  This position will be focused on development technologies, build automation and Application Lifecycle Management (ALM) tool.  
  • Responsible for web content management software infrastructure in adherence with Client's standards, processes and industry best practices. 
  • Develop high quality, secure, scalable web content management solutions based on technical requirements specifications and design artifacts within expected time and budget. 
  • Work with project team to meet scheduled due dates, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks. 
  • Support internal and external users of the web content management system.  Perform production incident management and participate in on-call escalation pager support rotation. 
  • Document application components for support and training materials for Client's Quality Assurance and Quality Control processes.
  • Assist Senior Team members in modification of the documentation templates per the needs of the project and technology. 
  • Contribute ideas to help ensure that required standards and processes are in place and actively look for opportunities to enhance standards, leverage best practices, and improve process efficiency. 
  • Research and evaluate current and upcoming technologies and frameworks. 
  • Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks. 
  • Collaborate with Vendor Resources for Support of Products. 
  • Conduct brownbag sessions on new and upcoming technologies, methodologies and application appropriate frameworks. Ensure knowledge transfer of vendor technology to Client staff. Provide technical training to the other team members. 
  • Follow and promote Quality Assurance and Quality Control processes in the department. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Perform Quality Inspections and Walkthroughs throughout the SDLC including Requirements Review, Design Review, Code Review and Security Review to ensure compliance with Client standards. 
  • Co-ordinate onshore development and manage day to day activities.
Knowledge / Experience: 
  • Thorough knowledge and understanding of Software Engineering Concepts and Methodologies is required. 
  • Experience in Infrastructure development and management field. 
  • Intermediate knowledge of HTML, CSS, JavaScript, XML, Java, and JSP is preferred.
  • Expert/Intermediate experience with UNIX.
  • Expert/Intermediate experience with Oracle SQL, Postgres SQL.
  • Expert/Intermediate experience with Apache, JBoss, Webseal, F5 firewall etc.
  • Must be high-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment. 
  • Must provide the necessary skills to have a high degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities. 
  • Strong communication skills – both verbal and written – with strong relationship building, collaborative skills and organizational skills. 
  • Ability to work as a member of a matrix-based, diverse and geographically distributed project team.