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Certified Salesforce Project Manager
Ref No.: 19-08525
Location: Los Angeles, CA, California
 Pre-Sales responsibilities:
•    Plan all aspects of project from initial team size, resources required for on-site and off-site from initial phase through implementation and support
•    Independently document and sign off on overall project plan, including next/ongoing plan phases
•    Coordinate with Colleagues/Management to ensure the appropriate resources are available and leveraged onto the engagements
•    Assist with writing RFP's, SOW's and Project Plans

Functional responsibilities:
•    Proven strong Organization, Planning, Risk Analysis, Controlling, Negotiation, and Communication (verbal/written) skills required
•    Maintain open communication with client including calling Summit Meetings and resolving/ escalating conflict
•    Strong leadership qualities and ability to know each lead role involved in project
•    Strong management qualities including ability to motivate while managing to the project plan
•    Establish and define the theoretical basis and principles for estimating project effort and duration, while analyzing customer needs and recommending appropriate technical solutions
•    Take meticulous notes and distribute reports, so as to thoroughly articulate issues and to escalate resolutions
•    Maintain the Project schedule in coordination with various workgroups using project management tools (MS Project, JIRA, Mingle, AgileZen)
•    Provide feedback to HR on performance and project contribution by team members for the Annual Review process

Technical responsibilities: 
•    Plan, control, and coordinate the development of projects from the initial definition phase, taking the concepts and following through to a successful deployment
•    Consult with internal and external/client Architects, Leads to clearly determine the roles and requirements of each consultant involved in the project/solution, while reviewing technical work for accuracy
•    Expertise in using MS Project with experience in resourcing loading/leveling, calendaring, etc.

Delivery responsibilities: 
•    Manage and lead multiple teams on implementations of 10+ people with both onsite and offsite delivery models/components
•    Identify major milestones and establish critical path within the project plan while monitoring and reporting progress toward milestones on a daily or weekly basis as required
•    Serve as customer liaison on project facilitating daily and weekly project review meetings with clients and team members
•    Monitor and adjust project schedules as needed to ensure timely delivery in line with client expectations, ensuring that tight schedules are met
•    Mitigate technical risks and define the strategy for doing so
•    Escalate issues or concerns to Eagle Creek management
•    Foster and maintain good relationships with IT colleagues, both internal and external
•    Seek out and champion new development, configuration and implementation efforts
•    Proficiency in working with Project Center resources in addition it on/offshore resources

Required skills and qualifications:
•    10 + years of consulting experience within the IT industry
•    5+ years in dedicated PM roles for CRM consulting and implementation experience
•    5 + years of project management experience implementing web-based applications with the ability to manage multiple projects simultaneously
•    2+ year (minimum) dedicated SFDC PM experience
•    5+ years in dedicated Agile or Scrum environments
•    2+ years in Scrum Master roles, certification highly desired
•    Experience facilitating with teams on implementations of 5+ people with both onsite and offsite delivery models/components
•    Strong communication skills, and meeting facilitation, organizational skills with an ability to express complex business concepts in technical terms via presentations and written forms
•    Excellent interpersonal, analytical, and problem-solving skills
•    Ability to interact with all levels within an organization
•    Experience managing/leading multiple teams on implementations of 10+ people with both onsite and offsite delivery models/components
•    Strong communication skills, with an ability to express complex business concepts in technical terms via presentations and written forms
•    Understanding of Delivery and Project Management frameworks, methodologies, and practices (Waterfall, Agile, Scrum)
•    SFDC certification desired but not required
•    Previous development and programming experience desired but not required