Previous Job
Operations Technician II
Ref No.: 18-06068
Location: Phoenix, Arizona
Strong technical skill level working on complex assignments within the network systems installation and/or maintenance activities. technician for customer/company network systems installation and/or maintenance activities. Resolves complex network problems involving power, network hardware and software, lines, modems and terminals. Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities; resolves complex trouble tickets; Minimum Qualifications: Associate degree or equivalent education and relevant experience. Minimum 5 - 7 yrs related experience in specific area or equivalent. May require technical certification.

Additional Notes:
• 24x7 NOC – Overnight shifts 2nd & 3, including weekends (will discuss in interview); start with day shift for training M-F, 8-5
• Contract with potential to hire on FTE after 12 months
• Cisco skills required across the board
• Cisco certifications preferred
• Anything with Cisco related equipment – switching and routing; VoIP; troubleshooting
• 24 x 7 Monitoring to look for any alerts & have the ability to action on those alerts (troubleshooting, etc.) or notify the appropriate group to take action
• Excellent communication skills and ability to work in a team
• Flexible on years of experience & education, as long as they strong in Cisco
• Looking to move ASAP – candidates who are readily available
• Interview Process: initial phone screen; potential for a face-to-face with lead
• US Citizen or Green Card Only
• Must pass full state background check plus CTL background/drug screen