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Technical Writer
Ref No.: 18-05890
Location: Lansing, Michigan
Job Title: Technical Writer
Location: Lansing, MI
Duration: 6+ months Contract
 
- 25-40% travel for this role and will reimburse expenses only if traveling 50+ miles outside of Lansing for work.
The Field Support Specialist will be responsible for translating information received from system developers and other technical teams into a user-friendly documentation format and sharing with end users
•             Experience writing technical documentation and user manuals
•             Teaching, instructional design, or public sector experience is a plus.
•             Experience in a software implementation a plus
 
The developer will be responsible for:
•             Creating materials for a software implementation to help teams and different locations transition using change management activities.  
•             Organizing content using Adult Learning Principles.
•             Developing engaging animations and on-screen visual elements.
•             Performing Quality Assurance on materials.
•             Teach webinars or ad-hoc trainings.
•             Assist with troubleshooting system issue while in the field. 
•             Developing instructional materials for software training delivery.
 
Required Skills:
•             Ability to communicate clearly with Project Managers and Project Team
•             Experience with technical writing or system documentation
 
Experience:
•             Prior experience with instructional design or software implementations (1-2 years).
•             Technical writing
•             Health and Human Services or Public Sector experience is a plus
 
Education: 4 year degree required
Education: 4 Year Degree