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IT Program Manager
Ref No.: 22-10726
Category: Experienced Professional
Location: Charlotte, North Carolina
Position Type:Contract
Start Date / End Date: 10/04/2022 to 10/04/2023
Genesis10 is currently seeking an IT Program Manager with our client in the financial industry in their Charlotte, NC location. This is a 12 month + contract position.

Responsibilities:
  • Leads a large project or multiple projects that are significant in scope and impact
  • Supports the infrastructure delivery needs of the Fraud, Claims, Credit Assist, and Authentication Hub line of businesses in a TPM (Technical Project Manager) role as well as serving as the Monitoring POC for the Fraud, Claims and Consumer Credit Assistance Technology group 
  • Works independently, with limited direction, and is evaluated through end results
  • Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives
  • Participates with IT management in the development of technology products, service standards and development efforts that impact the client/business area
  • Serves as a single point of contact and the escalation point between the client/business area and internal IT management for the resolution of unresolved problems, complaints and complex service requests

Requirements:
  • 5-7 Years in Infrastructure Delivery Technology environment
  • Ability to multi-task, as well as being flexible to assist team members as needed
  • Excellent communication skills (verbal & written) for all levels in the organization
  • Excellent organizational skills
  • Ability to lead complex projects and / or programs
  • Proficient in Microsoft Project, Excel, Word and Outlook
  • PMP certified
  • Must be able to develop and manage project plans and budgets
  • Must be able to manage risks and issues in a complex technical environment
  • Must be able to communicate effectively with all levels in the organization
  • Must have a working knowledge of infrastructure systems and solutions utilized within the Bank
  • Must have experience successfully delivering infrastructure technology projects
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)

Desired skills:
  • General knowledge of Fraud, Claims, Credit Assist, and Authentication Hub business operations, applications, and strategy

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com.  "Genesis10 is an Equal Opportunity Employer, M/F/D/V”