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Application Production Support Specialist
Ref No.: 22-07178
Category: Experienced Professional
Location: Chicago, Illinois
Position Type:Contract
Start Date / End Date: 07/18/2022 to 07/17/2023
Genesis10 is currently seeking an Application Production Support Specialist with our client in the financial industry in their Chicago, IL location. This is a 12 month + contract position.

  • First point of contact for business requests and reported impact
  • Monitoring and alerting of critical trading system environments
  • Release implementation and post-release testing
  • Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
  • Troubleshooting of complex systems issues
  • Proactive identification and resolution of problem hotspots
  • Development of tools and driving efficiency/stability improvements

  • Incident, Problem and Release management
  • Comfortable leading daily technical change meetings managing global resources through the clients change process
  • Report generation through presentation and analysis tools like Tableau and MS Office
  • Well-rounded understanding of Software Development Lifecycle
  • Adherence to written procedures and policies for Change Management
  • The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly
  • An independent sense of motivation to continuously improve themselves and their environment
  • An intuitive problem solving ability which leads to solution alternatives that reflect the analyst's diverse foundation of knowledge, skills, and experience
  • The confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents
  • Operating systems: Solaris, Linux, Windows
  • ITRS Geneous Enterprise monitoring
  • Scripting languages: Unix Shell, Perl, Python, SQL (Intermediate level: multi-table joins, grouping results, etc.)
  • Grid computing and batch management
  • Well rounded understanding of infrastructure disciplines (network, server, storage, messaging)
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)

If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at "Genesis10 is an Equal Opportunity Employer, M/F/D/V