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IT - UX/ UI Designer Specialty 3
Ref No.: 22-05271
Category: Experienced Professional
Location: Cleveland, Ohio
Position Type:Contract
Start Date / End Date: 04/21/2022 to 08/12/2022
Genesis10 is currently seeking an IT UX/UI Designer Specialty Consultant with our client in the financial industry – position is remote. This is a 6 month + contract position.

Responsibilities:
  • Design enterprise Customer Relationship Management (CRM) experiences to support banking operations and customer interactions
  • Transform complex tasks into intuitive, accessible and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert
  • Guide and support discovery of customer and business needs through contextual inquiries, generative and quantitative research
  • Uncovers customer latent needs and creates vision to meet those needs
  • Base decisions on sound strategy, execute visual, information, interaction and service design elements of the initiative that meets business and customer needs and delights customers
  • Communicate the initiative and product to others, including senior management, through user journeys, storyboards, prototypes
  • Set the direction for usability of new and existing products, makes adjustments to align with shifting customer expectations
  • Coach and mentor junior staff; assists management team in training new staff
  • Proficient in using design methodology and tools to convey ideas: Invision prototypes, Sketch, PPT, MURAL
    We expect our employees to be customer focused 
  • Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
  • Managing Risk - assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support the client's Enterprise Risk Management Framework
  • Salesforce- some might be custom design, other using aspects available in Salesforce already given the business requirements
  • Enterprise Experience

Requirements:
  • Degrees/Certifications/Years of Overall Experience Required:  6-8 years
  • CRM experience
  • Invision
  • DSM
  • UX best practice to life through deliverables
  • Great Communication
  • Takes initiative
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)


If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com.  "Genesis10 is an Equal Opportunity Employer, M/F/D/V”