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Helpdesk Specialist - Sr
Ref No.: 22-04142
Category: Experienced Professional
Location: Minneapolis, Minnesota
Position Type:Contract
Start Date / End Date: 08/29/2022 to 01/13/2023
Genesis10 is seeking a Helpdesk Specialist for a contract position with our client in Minneapolis, MN. 

Description/Comment:
  • Perform PC refreshes and helpdesk support for nuclear users primarily on site in Welch, MN with occasional work at Minneapolis and Monticello locations.
  • Assist with receipting, unboxing, and imaging of PC's.
  • Wipe old devices and prepare them for asset recovery.
  • Maintain and update ServiceNow asset database.
  • Remove devices from AD.
  • Coordinate with end users to refresh current PC's, confirm everything is working correctly and answer any support questions during and shortly after the refresh.
  • Key skills include great customer communication skills, problem solving, and attention to detail.
  • Onsite work required and remote work not an option for this position.

Genesis10 has been providing staffing services since 1999 and is recognized by Gartner as a Top IT Staffing firm in the U.S. and by Staffing Industry Analysts as an organization that “stands out for its sizeable operation, impressive achievements and as an industry leader in today’s competitive and dynamic ecosystem. Whether you are looking for contract, contract-to-hire, or permanent positions, let's connect today!

Benefits of Working with Genesis10:

•           Medical, Dental, HSA, 401k, etc are available.
•           Bi-weekly payroll.
•           Established consultant re-marketing program that provides meaningful and challenging on-going opportunities.
•           Downtown parking allowance.
•           Delivery Director for employee success and support.
•           $1000 referral program with the opportunity to earn additional income.

About Genesis10:
Genesis10 is a Professional Technology Services Firm providing Staffing, Workforce Optimization and Domestic Outsourcing Solutions. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com “Genesis10 is an Equal Opportunity Employer, M/F/D/V”