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Customer Service Specialist
Ref No.: 21-05429
Category: Experienced Professional
Location: Mequon, Wisconsin
Position Type:Direct Placement
Start Date: 02/07/2022
Genesis10 is currently looking for a Customer Service Specialist for a direct hire opportunity working with a manufacturer located in Mequon, WI.

Description:
Our client is seeking a Customer Service Specialist professional to perform a variety of duties to process sales orders into their business system.  A large part of this role will be assisting distributors with the identification and selection of necessary parts needed to repair equipment by reviewing field pictures, and researching product manuals, and engineering drawings. Additional distributor support includes answering distributor's inquiries regarding pricing, availability, and order status.  The customer service specialist needs to be client centric with a consultative approach. 

Required Skills:


 
  • Experience using business systems to enter in customer orders
  • Microsoft Office Experience
  • Experience using iPhone & iPad a plus
  • Problem solving skills
  • Excellent Communication skills with the ability to show empathy
  • High energy and enthusiasm
  • Displays detail orientation and thoroughness in work produced
  • Strong work ethic with sense of urgency
  • Team player
Education:
High School graduate, bachelors a plus

Experience:
Minimum of 3 to 5 years in a Customer Service Role


If you are a qualified candidate interested in this opportunity, please apply.
 
About Genesis10
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com.
"Genesis10 is an Equal Opportunity Employer, M/F/D/V”