Previous Job
Previous
User Experience Researcher
Ref No.: 20-03919
Category: Experienced Professional
Location: 720 E Wisconsin Ave, Wisconsin
Position Type:Contract
Start Date / End Date: 08/03/2020 to 12/31/2020
Genesis10 is currently seeking a User Experience Researcher for a contract position lasting through 12/31/2020, working with a major insurance client in the Milwaukee, WI area.

Description:
  • Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors
  • Understand enterprise stakeholder research needs and identify the right research methodologies to address them
  • Fully execute enterprise research projects from initial kick off, to fielding/interviewing, to sharing findings as a primary researcher
  • Develop enterprise UX Research artifacts including proposals, moderator’s guides, and results summaries
  • Synthesize research findings elegantly and efficiently
  • Identify unmet research opportunities that can add value and efficiently execute them
  • Recruit & maintain lists of targeted research participants from internal & external sources
  • Serve as a source of user knowledge for the organization

Qualifications:
  • 2+ years of experience conducting formal research
  • Master's Degree or higher in HCI, psychology, human factors, social science, or a related field
  • Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys
  • An obsession with understanding how to make amazing experiences for human beings
  • Experience with UX Research tools like the OptimalSort, UserZoom, UserTesting.com, or other tools · Experience with Qualtrics, SurveyMonkey, or other survey platforms
  • Willingness to challenge the status quo when it comes to addressing the needs of users
  • Enthusiasm in ambiguity and uncertainty
  • Comfort operating autonomously
     
Nice to Haves:
  • Experience with journey mapping, service design, or design thinking
  • Persona development
  • Web analytics
     
If you are a qualified candidate interested in this opportunity, please apply.
 
About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at
www.genesis10.com
 
“Genesis10 is an Equal Opportunity Employer, M/F/D/V”