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Application Production Support
Ref No.: 20-03880
Category: Experienced Professional
Location: Jersey, New Jersey
Position Type:Contract
Start Date / End Date: 08/24/2020 to 08/24/2021
Genesis10 is currently seeking an Application Production Support with our client in the financial industry in their Jersey City, NJ location. This is a 12 month + contract position.

Description:
  • Respond to and resolve feed and batch support items for Counterparty Credit Risk space
  • Manage alerts and monitoring effectively, understand the scope of team's work and ensure timely and appropriate response is provided for all user queries
  • Utilize important framework tools such as ITSM, JIRA, ITRS, etc. for both making updates and producing reports
  • Incident management - provide timely and accurate user notifications as well as management escalations when needed 
  • Documentation and knowledge management 
  • Follow-up and coordinate resolutions with various development teams
  • Assist with metrics reporting
  • Coordinate and perform Business Continuity testing and related paperwork
  • Organize and run meetings independently for issue resolution
  • Identify scope for automation to reduce manual, repeating tasks.

Requirements:
  • 5+ years of Production Support experience
  • Strong SQL Knowledge 
  • Strong UNIX / LINUX knowledge 
  • Knowledge of Software Development Life Cycle
  • Working knowledge of ITIL
  • Strong verbal and written communication skills
  • Excellent project and time management skills
  • Ability to work in a multi-regional team
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)

Desired Skills:
  • Financial industry experience
  • Knowledge of Counterparty Credit Risk
  • Python
  • Netezza
  • Agile methodology
  •  
  • If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com.  "Genesis10 is an Equal Opportunity Employer, M/F/D/V”