Previous Job
Application Support
Ref No.: 20-03833
Category: Experienced Professional
Location: Jersey City, New Jersey
Position Type:Contract
Start Date: 07/15/2020
Genesis10 is currently seeking Application Support with our client in the financial industry in their Jersey City, NJ location. This is a 12 month + contract position.

  • Support users on complex technical issues, problems related to supported app, networks, servers and workstations
  • Respond to requests and inquiries from users within the pre-determined timeframe of our service level agreement
  • Identify solutions to work around open issues / problems that are under investigation or pending resolution
  • Document, and track, case histories, issues, and actionable steps taken
  • Provide solutions to automate manual tasks
  • Understanding, in depth, the business processes supported by the system
  • Ensuring continuity and quality by owning the resolution of issues across platforms
  • Tracking progress and escalating as appropriate unless resolution reached
  • To ensure that applications and related services are documented and kept current
  • Reviewing and ensuring complete and appropriate handover of documentation prior to operational acceptance of new or changed applications
  • Technical requirements are strong experience in SQL Server, Windows server management and exposure to Net stack (C# and ASP)
  • Experienced in managing complex distributed application stacks with the ability to connect dots to resolve production issues quickly
  • BS in Computer Science or Engineering
  • UNIX / Linux OS, Windows, knowledge of scripting languages – perl and/or python
  • Ability to write SQL queries (a must)
  • Ansible, Splunk, ITRS Geneos
  • Banking industry experience
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
Desired Skills:
  • Good communication skills
  • Team player
If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at  "Genesis10 is an Equal Opportunity Employer, M/F/D/V”