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Salesforce Business Systems Analyst
Ref No.: 20-03655
Category: Experienced Professional
Location: somerset, New Jersey
Position Type:Direct Placement
Start Date: 07/07/2020
Genesis10 is seeking a Salesforce Business Systems Analyst for a direct hire position with a hearing healthcare group located in Somerset, NJ.

Summary:
The Salesforce Business Systems Analyst, will be involved in projects within various business units and centered on analyzing, documenting/ improving critical business processes, with a specific focus on Salesforce capabilities. They will have regular interaction with senior leaders and managers on the status of projects, gaps, challenges and implementation plans for all groups involved. They will gain experience in understanding a complex international business with multiple brands and stakeholders being involved in various aspects of the business.

Responsibilities:
  • Drive identification of requirements across business units and serve as thought leader for business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
  • Create and implement precise management plans for every project, with attention to transparent communication at all levels
  • Facilitate requirements gathering sessions with key stakeholders and document them clearly and precisely for implementation
  • Determine and develop user requirements for systems in production, to ensure maximum usability
  • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
  • Develop insightful dashboards and relevant KPIs for the business
  • Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
  • Strengthen cross functional processes and communication between the business and shared services functions within IT, finance, HR and Operations
  • Author and update business requirement documentation, business process mapping, business capability model for various business units
  • Creates system set-up data, configure tables and perform user acceptance testing within multiple Salesforce Environments, and others when applicable to ensure requirements are addressed
  • Develop user specifications, overseeing functional testing, production sign-off and participating in implementations
  • Prepare test cases and execute test cases to document pass/fail scenarios defining defect management process
  • Estimate work effort from requirements gathering to testing to provide input to Project team
  • Ensure proper SDLC testing methodologies are followed (unit testing, functional testing, user acceptance testing)
  • Work with development teams to automate core testing cases to increase overall efficiency in the testing process.
  • May perform miscellaneous tasks/projects as directed by manager.

Qualifications:
  • Bachelor's Degree Required, Masters Preferred
  • Demonstrated experience in large scale Software Development projects as a Business Systems Analyst and / or tester
  • Salesforce implementation and/or support experience (1+ implementation)
  • Exceptional documentation skills with attention to detail
  • Strong analytical skills with process mapping and problem-solving capabilities
  • Ability to quickly understand software functionality of diverse nature, and, translate into business requirements, test cases and plans to match business expectations.
  • Extensive hands on experience documenting requirements, test cases and performing testing
  • Excellent interpersonal communication, stakeholder management, delegation and team motivation skills
  • Ability to organize and prioritize multiple tasks/projects interdepartmentally and simultaneously
  • Working Knowledge of SDLC / PLC is required
  • Salesforce certifications are desirable
  • Full Lifecycle ERP / CRM experience is desired
  • Experienced in defect management and resolution processes.
  • Project Management Knowledge / Certification is desirable
  • Dedication to continuous self and process improvements
  • Positive attitude in the workplace
  • Ability and desire to drive positive business change


If you have the described qualifications and are interested in this exciting opportunity, apply today!

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com "Genesis10 is an Equal Opportunity Employer, M/F/D/V