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Data Center Manager
Ref No.: 20-03306
Category: Experienced Professional
Location: Jonesboro, Arkansas
Position Type:Direct Placement
Start Date: 07/06/2020
Genesis10 is seeking a ­­­­­­­­­­­Data Center Manager for a leading telecommunications company. This is a direct-hire opportunity in Jonesboro, AR.
Job Description:
  • Drives data center initiatives related to cost efficiency, outage management, change management, and physical site security
  • Improves overall efficiency and cost reduction by analyzing existing operating conditions, recommending new technologies, and implementing improved equipment as needed
  • Develops, implements, and coordinates maintenance standards and activities; works to proactively improve existing standards to support site operations
  • Ensures smooth transition from sales to customer implementation by working directly with all internal departments to coordinate events such as customer turn-ups, overall process flow, and customer tour facilitations
  • Develops and maintains a scalable operations model with a well-documented roadmap, goals and objectives
  • Oversees proper installation and commissioning of all new equipment within the facility, while also ensuring commissioning efforts do not impact regular site operations
  • Maintains the database management of maintenance discrepancies and work with Facilities Management to resolve site issues based on agreed upon priorities
  • Develops, reviews, and audits operational, maintenance, and emergency Methods of Procedures (MOP's) through all stages of the maintenance process for electrical, mechanical, communications, safety, and security support equipment
  • Assists in the development and maintain departmental budgets, focusing on cost saving methods
  • Leads root cause analysis process and deep dive into abnormal occurrences within the data center
  • Tracks and delivers accurate monthly facility capacity metrics
  • Works with Network Operations and Engineering teams to ensure facility systems are regularly updated and the facility remains best in class
  • Functions as the senior technical point of contact for all aspects concerning maintenance, troubleshooting, and operation of data center and site support systems
  • Owns requisite certification processes and documentation for Data Center
  • Maintains all service contracts, including but not limited to: power systems, HVAC, fire systems, security systems
  • Facilitates security audits
Knowledge, Skills, and Abilities:
  • Bachelor's degree in Computer Science or Information Technology, plus 4 years of progressive experience in a technology-based customer support and data center operations environment or an equivalent combination of education and experience is required.
  • Strong experience in a service provider environment is a plus
  • Demonstrated knowledge of electrical principles, wide area circuit delivery, networking, and server computer services
  • Demonstrated knowledge of critical facilities infrastructure, such as mechanical, electrical, life, safety, security, etc.
  • Demonstrated knowledge of datacenter best practices, including but not limited to: hot-aisle/cold-aisle cabinet placement, service space requirements, power distribution, network cabling, etc.
  • Demonstrated knowledge of building management systems, controls, physical security, and access systems
  • Ability to coordinate projects and programs to ensure that all elements of work meet the quality standards, defined scope, and costs of the organization
  • Ability to lead and direct the work of others with or without the benefit of a direct reporting relationship
  • Ability to work flexible hours and be accessible 24/7/365
  • Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record.
If you have the described qualifications and are interested in this exciting opportunity, apply today!
About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at 
"Genesis10 is an Equal Opportunity Employer, M/F/D/V”