Previous Job
L3 Engineer
Ref No.: 20-03247
Category: Experienced Professional
Location: Jacksonville, Florida
Position Type:Contract
Start Date / End Date: 08/03/2020 to 12/31/2020
Genesis10 is currently seeking a L3 Engineer with our client in the financial industry in their Jacksonville, FL location. This is a 12 month + contract position.

  • ETEC Support is seeking an Application Support Engineer to provide production support for Enterprise Shared Capabilities and RPA platforms
  • This L3 Engineer would handle support and deployment of .NET based enterprise applications, management of Robotic Process Automation consoles, and encryption services
  • Direct involvement of support of multiple tier 1 platforms, handle disaster recovery exercises, support high availability projects, and ensure 24x7 monitoring is in place for applications supported
  • Performs detailed research, troubleshooting, Root Cause Analysis and stability related tasks of production related issues
  • Participate and drive outage calls
  • Initiates process improvement activities as appropriate.
  • Provides technical mentoring to less experienced team members.
  • Work with Operations, Architecture, and development teams as needed to resolve production related issues and provide future stability
  • Lead team in providing analysis & resolution to chronic issues found in the environment
  • Must have keen interest in technology, forensics, troubleshooting and problem solving
  • PEGA development
  • 7+ years of experience with supporting and troubleshooting Web-Based Technologies
  • Experience with robotic process automation and/or business process management
  • Self motivated, drive and willingness to learn on their own
  • Very clear communication skills both written and oral
  • Deep technical knowledge of Web-Based, n-tier Architectures
  • Experience with log analysis - IIS, Event, and Performance logs
  • Real-world experience supporting a wide-variety of technologies including HTTP servers, databases, Windows/Unix/Linux, load-balancers, single-sign-on, network design, as well as application platforms in a large-scale user setting
  • Comprehensive Troubleshooting and Debugging skills at all levels of a distributed Web Application
  • Strong Experience supporting ASP.Net/IIS applications and infrastructure
  • Experience supporting Java/Websphere/Weblogic implementations
  • Practical, hands-on, usage of troubleshooting and diagnostic tools
  • Working knowledge and experience Windows 2012/2016 server
  • Working knowledge of TCP/IP, HTTP and SSL protocols 
  • Knowledge and experience with Web Security concepts such as – SSL, PKI, Single Sign-on
  • Proven ability to learn and understand custom Internet applications for troubleshooting purposes
  • Person needs to have full understanding of SQL clusters, VM and Cloud technology, and how these integrate with SAN's
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at  "Genesis10 is an Equal Opportunity Employer, M/F/D/V”