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Network Analyst-IP NOC
Ref No.: 20-00339
Category: Experienced Professional
Location: Little Rock, Arkansas
Position Type:Direct Placement
Start Date: 02/10/2020
Genesis10 is seeking a­­­­­­­­­­­ Network Analyst-IP NOC for a leading telecommunications company. This is a direct-hire position in Little Rock/Greenville.
Job Description:
  • The successful candidate will serve as a technical and subject matter expert for the IP Operations Center (IPOC) which provides Tier-2 support for internal NOC verticals. The IP Operation Center (IPOC) provides 24x7x365 support for the Client's service provider data network. The network consists of routing and switching platforms from Juniper, Cisco, and Alcatel-Client devices as well as a variety of other data network equipment.
  • Intermediate to advanced knowledge of data internet-networking in needed, particularly experience with IP Networks including: ISIS, BGP, MPLS, SD-WAN and the ability to learn new products and services.
  • The successful candidate should possess advanced troubleshooting knowledge of IP Networks and equipment to quickly repair / mitigate core outage conditions.
  • The position requires strong written and verbal communication skills and the ability to drive issues to resolution.
  • Technicians will interface via phone, video, chat, and ticketing systems with Client's technicians, front-line technical reps, and Carrier technicians to resolve issues, mitigate outages, and ensure that all steps are professionally documented.
  • Work is performed in shifts within a 24x7 Network Operations Center environment.
  • Candidates must be available to work ANY SHIFT, including nights, weekends, and holidays.
  • Associate Degree in a technical discipline and 4-6 years technical/telephony experience with 5+ years directly related to the job; or 8+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.
If you have the described qualifications and are interested in this exciting opportunity, apply today!
About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at 
"Genesis10 is an Equal Opportunity Employer, M/F/D/V”