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Technical Program Manager I
Ref No.: 20-00147
Category: Experienced Professional
Location: Mountain View, California
Position Type:Contract
Start Date / End Date: 01/13/2020 to 01/12/2021
Genesis10 is currently seeking a Technical Program Manager I with our client in the SEO industry in their Mountain View, CA location. This is a 12 month + contract position.

Description:
  • Seeking a Technical Program Manager I

Responsibilities:
  • Work with XFN teams (Client, Eng, PM, Ops) to understand partner requirements and operational needs of the product
  • Build and scale out the program
  • Work with the Eng team to understand top issues with the product
  • Build trainings, document best practices and troubleshooting steps and work with the Eng team to refine
  • Train offshore vendor teams so they are providing excellent product support to different user types
  • Understand the new and existing product
  • Build bug and feature requests trends, troubleshoot top user pain points, reporting, trends etc.
  • Work with internal and external stakeholders to resolve issues and scale program

Requirements:
  • 4+ years' experience managing large-scale and dynamic technical programs
  • 4+ years' experience in Project Management
  • MUST have strong technical savviness, Interact with XFN audience and scope support needs
  • Experience of managing large-scale and dynamic technical programs
  • Ability to interact with diverse technical and non-technical groups, spanning all organizational levels
  • Good knowledge of web/AJAX development technology landscape
  • Ability to leverage technology to solve real life problems
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
  • Nice to have Skills (not required):
    • BS/BA Degree in Computer Science
    • MBA
    • Operations, Customer Support, Vendor Management

If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com. "Genesis10 is an Equal Opportunity Employer, M/F/D/V