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Quality Analyst
Ref No.: 20-00044
Category: Experienced Professional
Location: Sunnyvale, California
Position Type:Contract
Start Date / End Date: 01/20/2020 to 01/19/2021
Genesis10 is currently seeking a Quality Analyst with our client in the SEO industry in their Sunnyvale, CA location. This is a 12 month contract position.


The conversational AI team within Cloud AI is currently implementing several projects for varying large-scale telco companies. Dialog Designers are responsible for labeling large amounts of transcribed support conversations that feed into our NLU model, which contributes to high performing bots.

Overall Responsibilities:
  • Once Dialog Designers label the data, QA Analysts will be responsible for testing virtual agents prior to deployment to ensure high quality labeling output.

Top 3 Daily Responsibilities:
  • Validate accuracy of data labeling efforts performed by Dialogue Designers
  • Test virtual agents to ensure flows and labeling have been developed to the correct specification
  • Help develop scalable QA process

Mandatory Skill/Experience/Education:
  • BA/BS degree in Computer Science/Linguistics or a related technical field or equivalent practical experience
  • 4-6 years of relevant work experience in tech (as a computational linguist, engineer or QA specialist)
  • Experience developing chatbots or voice bots (preferably with Dialogflow)
  • Excellent English

Desired Skill/Experience/Education:
  • Portfolio of launched conversational applications (chatbots, voicebots)
  • Some experience with Machine Learning algorithms for NLU, conversational AI experience would be a plus!
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at "Genesis10 is an Equal Opportunity Employer, M/F/D/V "