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Cisco AAA Support Engineer
Ref No.: 19-09972
Category: Experienced Professional
Location: Richardson, Texas
Richardson, TX
Richmond, VA
Position Type:Contract
Start Date: 01/13/2019
 
Genesis10 is currently seeking a Cisco AAA Technical Support Engineer with our client in the financial industry in their Richardson, TX or Richmond, VA location. This is a 12 month + contract position.


Responsibilities:
  • Provides second/third level technical support on a worldwide basis via phone, email, web and remote access for AAA products, protocols, and solutions
  • Works on problems of moderate to wide scope and moderate to high complexity where analysis of situations or data requires a review of identifiable factors
Requirements:
  • Bachelor's or Master's degree in Engineering (Telecommunications Engineering, Computer Science, Electrical Engineering, or equivalent)
  • 2+ years of experience in designing, deploying, configuring, supporting, troubleshooting, and debugging networks (direct customer support experience)
  • Good technical foundation in networking (CCNA equivalent level or above) is required
  • Knowledge of basic Routing and Switching and Wireless LAN Controllers
  • Knowledge of network security products, protocols, and solutions such as Identity Service Engine (Client), Trust Sec, Radius, EAP and TACACS
  • Working knowledge of Networking industry, products and protocols
  • Crisis management skills and ability to handle critical customer issues/problems
  • Strong communication skills, both oral and written
  • Good analytical skills
  • Ability to work independently
  • You're passionate about and have the ability to learn and work in a multicultural team environment
  • You're motivated by a service excellence attitude
  • You drive to achieve goals with limited supervision
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
Desired Skills:
  • Knowledge of client network security products, protocols, and solutions such as Identity Service Engine (Client), Trust Sec, Radius, EAP and TACACS
  • Knowledge of basic Routing and Switching and Wireless LAN Controllers
  • Certification: CCNA R&S, CCNA Security, CCNP Security, or CCIE security
  • Programming skills: Python, Java, Linux

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com. "Genesis10 is an Equal Opportunity Employer, M/F/D/V”