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Systems Analyst
Solid understanding of components and data flow for simple to moderately complex IT systems. Knowledge and understanding of operating systems, computer programming concepts, software development lifecycle, databases, client-server technology, networks and security These tasks include planning, system analysis, design, application building, integration, testing, maintenance, support and the completion of assigned project work. May lead small projects or initiatives. Other duties as assigned.Completes installation, configuration, testing, maintenance, monitoring, and troubleshooting systems, infrastructure, of applications on supported platforms.Proactively identifies and resolves basic and more complex problems.Coordinates across teams for support, maintenance, and project related activities.Utilizes Froedtert Health's incident and change management processes within service level agreements.Prepares required system documentation to aid in troubleshooting, disaster recovery practices, core initiatives, and cross-training.Develops, maintains and nurtures relationships with key customers.Participates in the on-call process and routes or escalates tickets appropriately.Identifies opportunities for improvement in areas of responsibility.Utilizes Project Management Methodologies and tools as required.
Skills: Minimum of 2 years of related work experience. Analytical and problem solving skills Ability to manage multiple tasks
Willingness to learn and improve Highly motivated and ability to operate with supervision Ability to prioritize and execute in high-pressure situations Ability to communicate clearly and effectively, both written and verbal Education: Knowledge of computing principles normally acquiredthrough an Bachelor's degree or related work experience. | ||||||||||
