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Production / Technical Support
Ref No.: 19-09487
Category: Experienced Professional
Location: Chicago, Illinois
Position Type:Contract
Start Date / End Date: 01/13/2020 to 07/12/2020
Genesis10 is currently seeking a Production/Technical Support with our client in the financial industry in their Chicago, IL location. This is a 12 month + contract position.

Description:
  • Client interfacing position requires customer service background and the ability to respond to email and telephone inquiries
  • Role would involve basic PC & other Hardware deployments (peripherals, thin clients, etc.) including but not limited to PC builds, installations including disconnect and reconnect, moves, adds and changes
  • Technologies may include, but not limited to Windows XP / Windows 7, Microsoft Office Suites and working in a previous MAC Service Request Management ticketing environment

Requirements:
  • ITSM Remedy knowledge a large plus
  • A+ certification a plus
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com. "Genesis10 is an Equal Opportunity Employer, M/F/D/V”