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Data Center Operations Associate
Ref No.: 19-08868
Category: Experienced Professional
Location: Menomonee Falls, Wisconsin
Position Type:Direct Placement
Start Date / End Date: 12/30/2019 to 12/30/2019
 
Genesis10 is currently seeking a Data Center Operations Associate for a Perm position from working with a client in Healthcare in the Milwaukee, WI area.
 
This position is responsible for day-to-day activities associated with job processing, data backup, real-time system monitoring, and physical site maintenance for Information Systems. Will be required to quickly respond to server and network issues of varying level of severity and escalate issues to appropriate personnel as required. This position will also have responsibility for responding to problems and questions from system end users regarding the functionality, performance and availability of their IT equipment and/or business applications. Will work closely with Manager to ensure that the Computer Operations function delivers at a service level consistent with the expectations of IT department's senior management. Position works to improve or maintain a high level of Computer Operations performance through the use of generally accepted best practices. Works with other IT department staff to ensure proper communication of information that may directly or indirectly impact the users of the various information systems. Works closely and professionally with Operations team members to promote teamwork and accountability. Must provide updates regarding the key issues and works to resolve problems in an efficient and effective manner.
 
Responsibilities:
  • Support a 24/7 Operations Center, including after-hours, weekends and holiday coverage.
  • Flexibility in scheduling is required, to meet with staff on various shifts.  
  • Ability to prioritize and execute in high-pressure situations. Remains calm under pressure.
  • Highly motivated and ability to operate under limited supervision
  • Basic knowledge of Microsoft Active Directory account management.
  • Broad knowledge of IT services, applications and infrastructure.  
  • Strong computer skills utilizing and supporting MS Office and MS Exchange/Outlook.
  • Good interpersonal skills in communications with all levels of hospital personnel, vendors and IT staff.
  • Ability to manage multiple tasks. Solid capabilities working to plan and meeting deadlines.
  • Willingness to learn and improve. Keeps current on technology through publications, self-education, and seminars on an ongoing basis.
  • Develop skills in analytical acumen: basic project management capabilities, team work, critical thinking, communication, continuous process improvement
 
 
 
 
Requirements:
  • Experience in a hospital or healthcare setting is preferred.
  • Experience with IT Management Software & Monitoring Tools is preferred. Experience with Data Center Infrastructure Management (DCIM) tools is preferred
  • ACCOUNT MANAGEMENT
  • ACTIVE DIRECTORY
  • DATA CENTER 
  • DATA CENTER OPERATIONS 
  • EXCHANGE 
  • MS EXCHANGE 
  • MS OFFICE 
  • OPERATIONS 
  • OUTLOOK 
  • PROCESS IMPROVEMENT 
  • PROJECT MANAGEMENT
  • SCHEDULING 
  • COMPUTER OPERATIONS  
  • DATA BACKUP 
  • INFRASTRUCTURE MANAGEMENT 
  • MAINTENANCE 
  • MICROSOFT OFFICE 
  • MICROSOFT OUTLOOK
Education:
Associate degree or equivalent.
Minimum Degree Required: Associate's Degree (Community College, MBO)
 
 
If you are a qualified candidate interested in this opportunity, please apply.
 
About Genesis10
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com
“Genesis10 is an Equal Opportunity Employer, M/F/D/V”