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HelpDesk Support Technician
Ref No.: 18-08107
Location: Liberty Corner, New Jersey
Position Type:Contract
Start Date / End Date: 10/29/2018 to 04/23/2019
Genesis10 is seeking a HelpDesk Support Technician for a contract position with a growing financial services firm located in Liberty Corner, NJ.

Summary:

The ideal Candidate will be Part of the Information technology Services team providing a wide breadth of voice and desktop support to corporate business units.

Responsibilities: 
  • Provide technical support for the company's day to day operations
  • Provide Microsoft Office Support, Skye for business and other applications
  • Provide Tier 1 troubleshooting general desktop and software issues
  • Assist with minor and major relocation projects
  • Interact with Company executives on regular basis
  • Support, deploy and replace Mobile devices and landlines
  • Support Audio / Video in Company meetings
  • Configure and deploy desktop, laptops, docking stations and other peripheral devices
Requirements:
  • Excellent Analytical and problem solving skills
  • Superior interpersonal and communication skills
  • Be able to provide advanced support for Microsoft Office Products (MS Access and Skype for Business a plus)
  • Organizational and time management skills
  • Ability to multi-task
Desired Skills:
  • Proficiency with Mobile device technology and support
  • Familiarity with phones and messaging technology
  • Ability to work independently
  • Experience working with an incident tracking system
  • Strong documentation skills
If you have the described qualifications and are interested in this exciting opportunity, apply today!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com “Genesis10 is an Equal Opportunity Employer, M/F/D/V”