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Developer Support Specialist II
Ref No.: 18-07983
Location: Mountain View, California
Position Type:Contract
Start Date: 10/09/2018
Genesis10 is currently seeking a Developer Support Specialist II  with our client in the SEO industry in their CA location. This is a 8 month + contract position.

Description:
  • Seeking a Developer Support Specialist II
Responsibilities:
  • We are looking for a person who can provide technical support for our platform and architecture across several timezones
  • They will also help product teams integrate their CMSs with our infrastructure so that they can benefit from our established localization process
  • Top 3 Daily Responsibilities
    • Provide worldwide technical support to company Localization and its business partners
    • Optimize existing processes, identify areas for improvement, measure progress
    • Create and maintain technical documentation for support and tools integration
  • Additional Responsibilities
    • Develop web applications, scripts, and back-end services for company internal stakeholders
    • Manage time effectively with minimal supervision to deliver complex projects on-time
    • Document technical processes for training purposes
Requirements:
  • BS degree (CS or equivalent technical degree)
  • Manager is open to considering candidates with 3+ additional years of experience in liu of degree) 
  • 1-2 years experience in previous front line support role 
  • Provided technical support to a large team 
  • Excellent written and verbal communication skills (English) 
  • Running scripts in a Linux environment 
  • Working knowledge of how databases functions 
  • Experience triaging and escalating bugs and tickets
  • Desired Skills:
    • Experience in process documentation 
    • Experience with cloud-based web applications 
    • Experience with software development cycle with Python, Javascript, jQuery, HTML/CSS
    • Demonstrated knowledge of relational database design and usage 
    • Familiarity with code management frameworks
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com.  "Genesis10 is an Equal Opportunity Employer, M/F/D/V”