Previous Job
Application Platform Support Analyst
Ref No.: 18-07935
Location: Pennington, New Jersey
Position Type:Contract
Start Date / End Date: 11/05/2018 to 11/04/2019
Genesis10 is currently seeking an Application Platform Support Analyst with our client in the financial industry in their Pennington, NJ location. This is a 12 month + contract position.

Seeking an Application Platform Support Analyst

  • The manager needs someone who can work their way around a Windows Server and/or Unix server and NOT solely understanding the applications that run on them
  • Application Platform Support Analyst will provide level 3 support of GWIM Online, Retirement, Core and integrated Ecommerce technology platforms with intense focus on stability, problem resolution, and implementation of best practices
  • This will also include support of mobile clients
  • This individual will have the opportunity to directly engage in improving overall application availability and performance thru access to various tools and monitoring, collaboration with engineering and development teams, triage, and working alongside technology partners such as Microsoft, Oracle, and IBM
  • This individual will need to work with external hosting vendors and engineering teams to maintain SLA's and system stability
  • There will be a specific emphasis on technologists with experience in supporting 24x7 Online brokerage websites or Ecommerce experience
  • Performs detailed research, troubleshooting, Root Cause Analysis and stability related tasks of production related issues
  • Participate and drive outage calls
  • Initiates process improvement activities as appropriate.
  • Provides technical mentoring to less experienced team members.
  • Work with Operations, Architecture, and development teams as needed to resolve production related issues and provide future stability
  • Lead team in providing analysis & resolution to chronic issues found in the environment
  • Develops, enhances, tests, supports, maintains and debugs software applications that support business units or support functions
  • A senior member of the technical team responsible for assisting senior business leaders and management.
  • May provide strategic technical direction and system architecture for individual initiatives
  • Utilizes in-depth knowledge of technological alternatives and business system requirements to recommend innovations that enhance and/or provide a competitive advantage to the organization
  • Leads or has responsibility for estimation of effort for software application for one or more programmers. Coordinates collaboration with external programming teams to deliver software on time and within budget
  • Provides feedback and technical guidance to project managers on issues of critical importance to achieving business objectives
  • Is clearly recognized as a content expert by peers
  • 10 + years related experience
  • Must have keen interest in technology, forensics, troubleshooting and problem solving
  • 7+ years of experience with supporting and troubleshooting Web-Based Technologies
  • Self-motivated, drive and willingness to learn on their own
  • Very clear communication skills both written and oral
  • Deep technical knowledge of Web-Based, n-tier Architectures
  • Experience with log analysis - IIS, Event, and Performance logs
  • Real-world experience supporting a wide-variety of technologies including HTTP servers, databases, Windows/Unix/Linux, load-balancers, single-sign-on, network design, as well as application platforms in a large-scale user setting
  • Comprehensive Troubleshooting and Debugging skills at all levels of a distributed Web Application
  • Experience supporting ASP.Net/IIS applications and infrastructure
  • Experience supporting Java/WebSphere/WebLogic implementations
  • Practical, hands-on, usage of troubleshooting and diagnostic tools
  • Working knowledge and experience Windows 2003/2008/2012 server
  • Working knowledge of TCP/IP, HTTP and SSL protocols
  • Knowledge and experience with Web Security concepts such as – SSL, PKI, Single Sign-on
  • Proven ability to learn and understand custom Internet applications for troubleshooting purposes
  • Person needs to have full understanding of SQL clusters, Blade technology, and how these integrate with SAN's
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
Desired Skills :
  • Able to drive/recommend solutions to extended technology teams
  • NET, C++, and/or VB development
If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at "Genesis10 is an Equal Opportunity Employer, M/F/D/V”