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Systems Analyst II
Ref No.: 18-07915
Location: Green Bay, Wisconsin
Position Type:Contract
Start Date / End Date: 10/15/2018 to 02/28/2019
Genesis10 is currently seeking a Systems Analyst II for a contract position lasting through 2/28/2019, working with a major financial provider in the Green Bay, WI area.

  • Support various applications and technologies to ensure system availability and stability by responding to and resolving Tier II support calls from ITS Service Desk within the service level agreements established by the business units using established troubleshooting techniques
  • Will also provide after-hours on call support on an established schedule, including some weekends, resolve critical business outages and provide incident and problem management for application and web server related issues
  • Implementation of application solutions, automated jobs and processes, and new technologies as approved by management to ensure functionality is maintained and/or improved
  • Will also be responsible to correctly sundown unused system components after determining and eliminating all dependencies to other systems
  • Communicate concise information to other staff members regarding bank systems to ensure overall staff knowledge continues to improve, allowing better customer service long-term by cross communication with other teams on technologies
  • Also responsible for developing and maintaining written documentation of new and existing systems which may include: system diagrams, system overviews, knowledge base entries, service level agreements, maintenance windows, and support contact information
  • Effectively communicate with technology and business line units
  • Provide concise/accurate problem and change reporting as well as provide and support testing activities by the TCoE and other groups
  • Provide incident and problem management for application related issues
  • Perform reporting and project management duties in accordance of ABC's Project Management methodology and ITS Production Control standards, which includes: time reporting, requests for change, and other project management deliverables
  • Provide timely and accurate status updates to management for review
  • Create/maintain application inventories, including relevant vendor information. Work with vendor technical support of routine issues
  • Engage external vendors to improve the applications though support calls and enhancement requests as approved by management.
  • Maintain an understanding of application specific data structure, tables, keys & diagrams
  • Perform simple queries of databases as part of application troubleshooting
  • Research new applications, understand their viability within the organization, and contribute in projects related to those applications
  • Utilize research findings to suggest improvements for new and existing systems
  • Provide cost and estimating of work efforts with acceptable accuracy
  • Provide input of testing approach and plans
  • Apply training techniques to grow understanding and usage of the applications

  • Associate Degree or equivalent combination of education and experience
  • 2-4 years of Information Technology Experience

If you are a qualified candidate interested in this opportunity, please apply.

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at
"Genesis10 is an Equal Opportunity Employer, M/F/D/V”