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Engineering Technician III
Ref No.: 18-07767
Location: Mountain View, California
Position Type:Contract
Start Date / End Date: 10/08/2018 to 06/07/2019
Genesis10 is currently seeking an Engineering Technician III with our client in the SEO industry in their Mountain View, CA location. This is an 8 month + contract position.

Description:
  • Seeking an Engineering Technician III
  • The Early Field Failure Analysis lab is dedicated to understanding the failure mechanisms of consumer hardware products (such as Pixel Phones and accessories) in order to implement timely corrective actions for current production and to provide lessons learned for follow-on devices

Responsibilities:
  • Inventory management
    • Send/receive devices, label devices, track inventory, RMA devices
    • Initial screening of devices returned from the field
    • Using a prescribed set of tests, determine if the customer-reported symptom can be reproduced
    • Propose testing for new failure modes 
  • Bug management
    • Follow-up on bugs created to ensure devices/parts sent for outside FA are being resolved in a timely manner
  • Staging daily work
    • Based on priorities set by FA Lab team lead, stage devices to be reviewed each day by the failure analysis team

Requirements:
  • 2+ years' experience with hands on technical support and troubleshooting of consumer electronic devices (such as Apple Genius, Geek Squad, etc.)
  • Excellent written and oral communication 
  • Bachelor's degree or equivalent industry experience
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
  • Desired:
    • Familiarity with consumer hardware products

If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com.   "Genesis10 is an Equal Opportunity Employer, M/F/D/V”