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Production Support Application Administrator
Ref No.: 18-07750
Location: Charlotte, North Carolina
Position Type:Contract
Start Date / End Date: 12/03/2018 to 12/02/2019
Genesis10 is currently seeking a Production Support Application Administrator with our client in the financial industry in their Charlotte, NC location. This is a 12 month + contract position.

Description:

Seeking a Production Support Application Administrator

Responsibilities:
  • Provide Level 3 Production Support for JIRA and Confluence, including performance tuning and scaling.
  • Create/maintain Confluence spaces and permission schemes, and JIRA projects, workflows, screen schemes, custom fields, permission schemes and notification schemes.
  • Implement integrations between JIRA, Confluence and other SDLC applications.
  • Perform instance, project and database migrations.
  • Analyze, test, and install application upgrades.
  • Create and maintain detailed technical and user documentation.
  • Interact with vendors for support and troubleshooting.
  • Schedule and coordinate application and server maintenance.
  • Identify and implement process automation and optimizations.
  • Evaluate new applications that need to be on boarded.
Requirements:
  • 3+ years hands-on experience working with JIRA and Confluence as an Administrator.
  • Strong experience creating/maintaining JIRA projects, workflows, screen schemes, permission schemes and notification schemes.
  • Experience creating/maintaining Confluence spaces, features and permission schemes.
  • Experience integrating JIRA with other applications such as Subversion, TFS and Bitbucket.
  • Experience performing JIRA/Confluence migrations and upgrades.
  • Experience working with SQL databases and writing SQL queries.
  • Team player, with strong interpersonal skills. Ability to effectively communicate and share knowledge with contacts at all levels. Skilled in developing collaborative relationships.
  • Skillful in handling a high volume of support requests while also managing various other projects running in parallel.
  • Excellent decision-making, critical thinking and problem-solving skills. Detail-oriented.
  • Project Management skills strongly preferred.
  • Knowledge of Agile and continuous integration practices strongly preferred.
  • Experience in the use, administration and integration of SDLC applications on both Linux and Windows platforms, such as test applications, various ticketing systems, requirements management systems, and software development applications.
  • Fundamental knowledge of Unix and Linux commands.
  • Fundamental knowledge of IIS Web servers 7.5/8.0, Apache and web-based server technology.
  • Fundamental knowledge of windows servers and Redhat base servers, clustering, virtual and cloud hosted environments.
  • Ability to appropriately implement policies and procedures.
  • Ability and willingness to work a flexible schedule as needed including weekends and evenings.
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com. "Genesis10 is an Equal Opportunity Employer, M/F/D/V”