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Business Process Analyst / System Administrator
Ref No.: 18-07671
Location: Oak Creek , Wisconsin
Position Type:Contract
Start Date / End Date: 10/01/2018 to 12/31/2018
Genesis10 is currently seeking a Business Process Analyst / System Administrator for a contract position lasting through 12/31/18, working with a major energy provider in the Oak Creek, WI area.
 
Responsibilities:
  • Responsibilities include mining data, running SAP reports, correcting master data and daily SAP tasks
  • This position will also monitor backlog clean-up efforts and ensure data readiness
  • Assists with information gathering and communication of new and revised procedures
  • Utilize tools to capture, analyze, and to report information efficiently
  • Effectively communicate within cross-functional project teams and provide updates as requested by Supervisor
  • Perform functional testing for support packs and enhancements
  • Monitor software applications, document and analyze problems, and publish maintenance and release schedule to end users
  • Maintain user accounts
  • Maintain system documentation (customized training materials)
  • Interact with users and evaluate software application productions, solutions and functionalities
  • Provide advice and training to end-users and power users
  • Troubleshoot, and resolve any reported problems
  • Provide application performance tuning (implementing new functionality, updating existing solutions to match new use cases or new requirements)
  • Enable and shares best practices
  • Implement process automation where feasible
  • Work closely with software applications to continuously improve solutions and adoption
  • Provide first and second level of technical support
  • Lead and participate in efforts to develop and implement processes for application
  • Lead and participate in efforts to implement application updates (provide feedback to vendor on enhancements and updates; participates in beta programs etc.)
  • Develop work plans and track/report status of assigned projects/tasks
  • Liaise with internal IT groups on all support issues
  • Attend webinars on new releases and functionality
  • Create new training material
  • Work with SME to design and implement new solutions/update existing solutions
 
Qualifications:
  • Strong process analysis, excellent conceptual, strategic thinking and business analysis skills
  • Excellent Interpersonal and communication skills
  • Excellent organizational skills with ability to balance multiple tasks under time constraints
 
Preferred Skills:
  • Strong working knowledge of Microsoft Office Suite
  • SAP Plant Maintenance Knowledge
  • SAP Business Objects toolset knowledge
  • Ability to learn new content areas and new skills quickly
  • Understands business function related to the application
  • Experience with Excel is required
  • Excellent problem solving/analytical skills and knowledge of analytical tools
  • Display and execute logical and complex troubleshooting methods
  • Excellent verbal, written communication, and negotiations skills
  • Ability to effectively interface with technical and nontechnical staff at all organizational levels
  • Strong customer services and problem-solving skills
  • Self-motivated, able to work independently, and takes initiative
  • Ability to multitask
  • Outstanding attention to detail with time and project management skills
 
If you are a qualified candidate interested in this opportunity, please apply.
 
About Genesis10
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com
"Genesis10 is an Equal Opportunity Employer, M/F/D/V”