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SDWAN Engineering Ops Leader- National (Remote)
Ref No.: 18-07659
Location: Twinsburg, Ohio
Position Type:Direct Placement
Start Date: 10/29/2018
Genesis10 is seeking a SDWAN Engineering Operations Leader (National and remote) for a leading Telecommunications company. This is direct hire role and can be worked remotely.
Job Summary: 
In this role, the Ops Lead of SDWAN Engineering will lead an integrated team of engineers from backgrounds of IT infrastructure, IP engineering, network planning and customer support. This team has full stack ownership of VMWare based SDWAN infrastructure.

The Ops Lead will be responsible for  VMWare based SDWAN infrastructure, this includes the compute and storage infrastructure as well as the application.

The Ops Lead will proactively anticipate, identify and analyze troublesome trends and will develop long-range plans designed to resolve problems and prevent them from recurring while maintaining a consistently high service level for our customers. Relationship management is critical in this role and the Ops Lead will need to ensure accuracy and consistency in both internal and external communications. In addition, this role will develop and present strategic plans and reviews, prepare and complete action plans, resolve problems and escalate issues internally and externally to drive performance standards.

Job Duties:
  • Maintain and ensure maximum sustained performance and availability of  VMWare based SDWAN infrastructure. Perform ongoing preventive and corrective maintenance. Maximize the capacities through ongoing capacity planning. Adjust utilization to preclude overload. Oversee vendor involvement where applicable.
  • Manage system security through the installation and monitoring of appropriate systems, authentication mechanisms, patching programs and monitoring systems. Ensure appropriate security controls are in place.
  • Respond to reports of system failure or diminished performance. Promptly escalate issues to appropriate vendors or team members as required.
  • Mentor less experienced team members and foster mentoring of less experienced engineers. Lead teams including some project leadership for high priority projects.- Produce regular performance and capacity summaries and status reports for senior management.
  • Ensure appropriate communication between teams to identify and/or work on ongoing issues to a resolution.
  • Ensure consistent document designs, standards, requirements, dashboard metrics, configuration items for the infrastructure.
  • Maintain strong vendor relationships and oversight to ensure the success of outsourced services and implementations. Communicate corporate requirements and stay abreast of new technology and product enhancements.
  • Create pricing and selection of components, hardware, software and services required for project implementation. Submit and keep track of the purchase process. Coordinate vendor proposals for purchases of hardware, software, and technical services.
  • 8+ years professional level experience with 4-5 years supervisory experience; or 12+ years professional level related Engineering/Technical experience with 2-3 years supervisory experience.
  • 4 to 7 years relevant experience including the following is required:
  • Network Engineering leadership experience with an emphasis towards production support of carrier networks.
  • Solid knowledge compute and storage technologies
  • Solid understanding of SDWAN technologies
  • Very strong and significant experience with routing and switching
  • Knowledge of security, virtualization, cloud computing, and software defined networking are required.
  • Strong teamwork and interpersonal and communication skills.
  • Action oriented, self-motivated, independent and ability to lead.
College degree in Engineering or a related field
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at 
"Genesis10 is an Equal Opportunity Employer, M/F/D/V”