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Incentive Operations Analyst
Ref No.: 18-07636
Location: Sunnyvale, California
Position Type:Contract
Start Date / End Date: 10/15/2018 to 10/14/2019
Genesis10 is currently seeking an Incentive Operations Analyst with our client in the SEO industry in their Sunnyvale, CA location. This is a 12 month + contract position.

  • Seeking an Incentive Operations Analyst
  • As an Incentive Operations Analyst on the Cloud partner team, you'll manage the day to day operations of key incentive programs, and the reporting and data analysis, supporting our partner ecosystem including the accurate management of program budgets up to $XXM per year
  • You will be responsible for budget tracking, ensuring accurate reporting, issuing payments to partners, providing timely support to both external and internal stakeholders, as well as contributing to operational efficiency and program analysis projects as needed
  • You will be involved in multiple projects simultaneously involving managing project schedules, identifying risks, and maintaining clear communications with all stakeholders in order to stay coordinated on a project's progress and deadlines
  • Overall, your role will be key towards maintaining a high level of partner satisfaction, data and incentive budget accuracy, and ensuring the success of incentive programs

  • Manage daily operations of partner incentive programs within an assigned support response SLA
  • Develop and maintain accurate reports of partner incentive performance, including monitoring of payments earned and progress against program budget
  • Communicate progress of overall incentive against budget and provide recommendations based on data trends
  • Support the operations of making partner payments within SLA Provide excellent, timely support to both internal and external stakeholders on detailed programs with occasionally changing requirements
  • Proactively seek resolutions to issues via communication to the appropriate stakeholders and creating or updating processes as needed
  • Track ongoing status against program timelines to ensure program launches, process updates, communications, etc. are made on time

  • BA/BS degree in any field; ideally Business, Accounting, or Finance, or 6+years equivalent practical experience
  • 3-4 years' experience managing projects, and experience tracking and analyzing financial data in a business analyst, business operations, finance, or accounting type role 
  • Self-starter with strong motivation to achieve accurate project completion in a highly dynamic environment with multiple competing priorities 
  • Ability to flag and escalate urgent scenarios regarding impact to contractual obligations appropriately 
  • Strong communicator with the ability to speak with project team and stakeholders 
  • Experience working in other partner program teams in technology companies
  • Strong analytical skills and ability to put together operational dashboards and trackers
  • Extensive experience working with spreadsheets including formulas, pivot tables, data importing, and scripts
  • Highly detail oriented with the ability to ensure compliance with company and business policies
  • Excellent communication skills with ability to communicate effectively using different mediums and across multiple levels ranging from managers to other staff, to external parties
  • Proficiency with Salesforce and G Suite (Gmail, Docs, Sheets, Slides, Drive)
  • 1-2 years' experience writing BigQuery/SQL queries
  • Basic understanding of the Cloud industry
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
  • Desired:
    • Experience with other channel partner incentive programs in the technology industry

If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at   "Genesis10 is an Equal Opportunity Employer, M/F/D/V”