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User Experience Designer
Ref No.: 18-05622
Location: Richfield, Minnesota
Position Type:Contract
Start Date / End Date: 08/03/2018 to 01/03/2019

Genesis10, www.genesis10.com, is seeking a User Experience Designer for a contract position with our client in Richfield, MN. Genesis10 has a broad footprint leading to exciting contract, contract-to-hire and perm opportunities for our consultants and candidates. If you’re interested in this role or information on the market, let’s connect.

Summary:

Are you looking for an opportunity where you can leverage your passion and expertise in Experience Design with an emphasis on Design Research that envisions, defines and models the interactions customers have for future-facing, cross-channel initiatives?
  • Strategic Experience Design (or Strategic XD) is a multidisciplinary experience design team within Client that envisions, defines and models the interactions customers will have with Client for future-facing, cross-channel initiatives.
  • Strategic XD champions a human-centered philosophy and process grounded in 3 core competencies:
    • Design Research, Experience Strategy, & Conceptual Design.
  • The demand for Strategic XD capabilities is growing in the organization and we need to hire a Senior Strategic Experience Designer who has strong design research skills.
  • The Senior Strategic Experience Designer plays a key in creating a world class Experience Design that meet our business needs. This role will play an integral part in defining strategies and multi-channel experiences that drive business success.
  • With a solid command of the principles and techniques of human-centered design (HCD), coupled with an understanding of how new and emerging cross-channel trends impact our customers and the enterprise, Senior Strategic Experience Designer defines the approach, lead all Strategic XD activities and the creation of customer experience artifacts and deliverables related to their assigned strategic initiative. The Senior Strategic Experience Designer represents and advocates for the customer perspective in envisioning, designing and helping to deliver the best possible experiences for anyone who interacts with Cleint in any way, through any channel, in any context. This role is a resource to the Customer Experience (CX) team, peers and other business groups by answering questions, facilitating decisions, sharing opinions and perspectives and suggesting new and innovative ideas. This includes having a strategic understanding and vision of the short and long-term business, brand, technical/operational and customer objectives.

Responsibilities:
The Senior Strategic Experience Designer will engage with key partners across the organization to:
  • Understand the customer, the business, and the external environment
  • Describe the problem space & identify opportunities
  • Facilitate ideation with customers and business leaders
  • Craft a vision for the future experience
  • Create design concepts
  • Prioritize concepts & explore concept viability
  • Help transition concepts to implementation teams and provide ongoing consultation
  • Gather customer and business input throughout the process

Qualifications:
  • As a multi-disciplined practitioner, the Senior Strategic Experience Designer has strong, demonstrated competency Design Research and either Experience Strategy or Conceptual Design.
  • We are looking for an experienced Senior Strategic Experience Designer with an emphasis on Design Research that will build strong cross-functional relationships, and collaborate and partner effectively to manage the workload. This manager will have a respectful and courteous style that is consistent and lives the values of the Client brand.
  • The ideal candidate will be exceptional in his/her communication at all levels and will be a role model for collaborating with partners, leadership in the role and creating sustainable partnerships internally and externally. The most successful candidate will be someone who embraces the value partners bring to the Experience Design space, is forward-thinking, progressive, understands the retail world and has a past track record of significant accomplishments in Experience Design, specifically in Design Research.
  • In addition to having experience in the responsibilities above, the ideal candidate will have the following qualifications:
  • 8+ years of professional experience in understanding, empathizing with and advocating for customers and transforming that understanding into solutions that balance customer needs, business objectives, operational/technical vision, and brand direction
  • 5+ years of physical and/or digital product design experience
  • 2+ years of coaching, communicating and working closely with cross-functional team members to guide and foster strategy into implementation
  • Bachelors degree in Graphic Design, Multimedia, Information Architecture, Communication, Psychology, Marketing, Journalism, Human Computer Interaction, Instructional or Graphic Design, related field or equivalent industry experience


If you have the described qualifications and are interested in this exciting opportunity, apply today!

Genesis10 provides access to career opportunities with over 40 clients in the Twin Cities. As the #3 ranked firm for Business and IT consulting in Minnesota, we offer a variety of opportunities whether you are looking for contract, contract-to-hire, or permanent positions. Let's connect today!

Benefits of Working with Genesis10:
  • Medical and dental insurance available- including HSA
  • Bi-weekly payroll
  • Established consultant re-marketing program with our 50+ local clients!
  • 401k plan
  • Downtown Minneapolis/St. Paul parking allowance
  • Delivery Director for employee success and support
  • Referral program with the opportunity to earn additional income

About Genesis10:
Genesis10 is a Professional Technology Services Firm providing Staffing, Workforce Optimization and Domestic Outsourcing Solutions. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com “Genesis10 is an Equal Opportunity Employer, M/F/D/V”