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Production / Technical Support
Ref No.: 20-00551
Category: Experienced Professional
Location: Jersey City, New Jersey
Position Type:Contract
Start Date / End Date: 03/11/2020 to 02/01/2021
Genesis10 is currently seeking Production / Technical Support with our client in the financial industry in their Jersey City, NJ location. This is a 12 month + contract position.

  • Respond to and resolve feed and batch support items for Counterparty Credit Risk space
  • Manage alerts and monitoring effectively, understand the scope of team's work and ensure timely and appropriate response is provided for all user queries
  • Identify and execute scripting and automation opportunities
  • Utilize important framework tools such as ITSM, JIRA, ITRS, etc. for both making updates and producing reports
  • Incident management - provide timely and accurate user notifications as well as management escalations when needed
  • Documentation and knowledge management
  • Follow up and coordinate resolutions with various development teams
  • Assist with metrics reporting
  • Coordinate and perform Business Continuity testing and related paperwork
  • Organize and run meetings independently for issue resolution
  • Must have SQL knowledge and be able to perform query analysis
  • Must have UNIX knowledge and able to navigate a UNIX environment, read log files, read scripts
  • Must understand AutoSys concept
  • Python/Netezza
  • Minimum 5 years' experience
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at  "Genesis10 is an Equal Opportunity Employer, M/F/D/V”