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Salesforce Lead/Architect
Ref No.: 20-00488
Location: Singapore, Singapore
Salesforce Lead/Architect
• Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
• Leads technical requirements gathering and/or design workshops for complex projects
• Provides overall Salesforce technical expertise
• Provides overall systems architecture expertise in order to relate to and build upon existing client environments
• Architects creative solutions that solve our client's business and technical problems
• Leads and facilitates project discovery to define business, functional, and technical requirements
• Defines business processes using CRM & SFDC best practices
• Develops data integration, migration and deployment strategies
• Builds & Deploys Salesforce solutions
• Lead Proof of Concepts and technical solutioning
• Manages and mentors junior team members
• Works with clients to understand their needs, provide meaningful solutions and build strong relationships
• 8 to 10 years of experience in managing medium and large scale Salesforce implementation and support projects
• Good knowledge of Salesforce Sales Cloud, Service Cloud & Marketing Cloud
• Excellent Customer Interaction / engagement skills
• Good team management skills
• Good problem solving skills
• Experience working in an IT services/consulting firm is highly preferred