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Cash Specialist
Ref No.: 20-00469
Location: Taguig City, Metropolitan Manila
The Cash Specialist is responsible for processing and posting monthly mortgage loan payments according to departmental procedures, ensuring the level of service on all mortgage loans meet company expectations along with state and federal regulations.


ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain and deliver a high level of productivity, efficiency and accuracy.
Handling of all Cashiering incoming mail.
Process borrowers' monthly mortgage payments, including checks, wires, money orders and Western Union payments according to established department procedures.
Communicate with the various business units/departments for proper posting of borrowers' mortgage payments/transactions.
Coordinate with Loan Servicing Representatives to send out checks for escrow accounts.
Prepare daily deposit forms and/deposits.
Reconciliation of debits and credits.
Research exception or rejected payments.
Maintain excellent levels of performance on service level agreements while ensuring compliance with state/federal regulations, departments requirements, and operational procedures.
Build positive relationships among various departments to promote a culture of teamwork, ultimately working together toward company objectives and common goals.
Performs all other duties as assigned.


ESSENTIAL KNOWLEDGE & SKILLS:

Knowledge of commonly used terminology, concepts, practices, and procedures within the mortgage industry.
Ability to handle multiple tasks with excellent attention to detail
Ability to organize and maintain a high volume work environment
Highly motivated
Ability to problem solve effectively
Strong verbal and written communication skills
Excellent analytical skills
Ability to perform with a sense of urgency

EDUCATION AND/OR EXPERIENCE:
Bachelor's Degree in Finance and Accounting or business required
Finance and Accounting experience required
With mortgage experience preferred
At least 1 yearexperience conducting Cash responsibilities in loan servicing industry preferred