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Senior Claims Manager
Ref No.: 19-00392
Location: Hong Kokng, Hong Kong
Senior Claims Manager
  • At least 5 years of relevant working experiences
  • Knowledge of Life and A&H claims
  • Working Location: Cyberport

Job Description:
  • Review company's claim framework, contribute to the refinement of claims processes and procedures
  • Provide claims system's development, upgrade, test and implementation
  • Motivate and develop the claims service team by demonstrating good leadership behaviors and through the use of management best practice, to achieve business goals
  • Supervise the case investigation, cost review and pre-admission approval
  • Build claims ecosystem, develop partnership with medical service provider, health-tech companies to enhance the online claims experience.

Requirements:
  • University Degree or professional qualification in insurance or related disciplines
  • At least 5 years of relevant working experiences with board knowledge of insurance industry and claims processes
  • Strong technical skills and knowledge of Life and A&H claims
  • Excellent leadership, communication and interpersonal skills.
  • Customer centric minded and able to meet the Company's service standards
  • Good command of spoken and written English and Chinese, good command of Mandarin is an advantage