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Contract Officer, Group Claims
Ref No.: 19-00069
Location: Hong Kong, Hong Kong
Key Responsibilities:
  • Administer all group claims, from claim registration to settlement including processing payment, issuing correspondences for pending/declined cases in line with the policy terms and conditions, and all related administrative tasks within the agreed turnaround time;
  • Handle group claim enquiries from both internal and external clients;
  • Support administration of individual claims to achieve agreed service requirements;
  • Prepare regular reports for control purposes.

  • Diploma or above, preferably in insurance-related disciplines;
  • At least 3 years' working experience in claims adjudication/administration;
  • Medical knowledge in handling group claims;
  • A good team player, able to work independently and under pressure;
  • Proficient in MS Office applications;
Good command of spoken and written English and Chinese