Ref No.: 18-00333
Location: Makati City, Hong Kong
POSITION OVERVIEW:
  • GHRS Administrator provides administrative support such as file management, VOE, records requests, employee referral program etc.
  • Provide advice to internal customers on pension, benefits, hiring, termination and/or payroll plans.
  • GHRS Administrator is held responsible to input, process, verify and maintain the plans in their area of specialty within established time and quality standards to ensure high levels of customer satisfaction.
  • Ensure that plans are administered in accordance with plan provisions, company policies and legislative requirements.

FUNCTIONAL RESPONSIBILITES:
Verify, process and input activity in plans in area of specialty within established time and quality standards to ensure high levels of customer satisfaction.
• Enroll new hires and report termination of employees to Medicard, Insular Life and payroll
• Submit new hire reports to local government establishments such as Bureau of Internal Revenue (BIR), Social Security System (SSS), PhilHealth and HDMF Pagibig Fund.
• Conduct employee orientation on local HR Benefits, policies and procedures, payroll system and explain and collect all documents required for submission by new hires.
• Provide assistance to all employees benefit claims from the different government institutions such as SSS loan, SSS maternity claim, SSS sickness claim and Pagibig loan applications
• Report changes in status with BIR, SSS and PhilHealth.
• Provide assistance and support to managers on ER issues and recruitment.
• Provide assistance to employees on expatriate status on legal requirements for their employment permits and visa applications/renewals as well as process housing lease payments.
• Provide expertise on local labour laws as well as common business practices.
• Provide the company with relevant information regarding uniqueness of the employee attitude and behaviour and what can motivate these people to be more productive
• Enrol additional dependents of employees with Medicard.
• Process customer transactions within established time and quality standards
• Provide support during Audit / SOX activities
• Confirm data accuracy and maintain appropriate controls for audit verification
• Receive, review and process Leave of Absence requests
• Provide operational support for HR processes such as recruiting, background investigation, termination, compensation change, org management, expatriates, country transfer, etc.
• Monitor and maintain various HR tools and systems, such as PeopleSoft, eCRM, etc.
• APAC country specific benefits program verification, claims processing and vendor billing (e.g. leave balance reconciliation, year end leave forfeiture/carry forward validation, premiums reconciliation, pension, medical, life Insurance, tax filing and overtime claims)
• Understand sensitivity of employee information and maintain employee confidentiality
• Provide support to other team members and assist in special projects as assigned
• Openly share relevant business experience and expertise with other team members