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Tech Support Agent_WFH_Quezon City
Ref No.: 20-01569
Location: Quezon City, Singapore
College graduate / Preferably completed 2 years of college education with at least 1 year BPO experience
Must have at least 1 year of BPO experience if less than 2 years of college education or if a High School Graduate
Required to have a reliable & a strong internet connection of not less than 10mbps & a working space at home that is free from noise/distraction
Technical support experience is preferred.
Understanding and experience with technical products networking, Wi-Fi
Basic knowledge of both Windows and Mac operating systems as well as basic understanding of computer hardware
Basic knowledge of both Windows and Mac operating systems as well as basic understanding of computer hardware
Experience and familiarity with common consumer electronics.
Effective with oral and written communication skills
Excellent customer service orientation
Skills on navigation of multiple platforms
Work From Home Set up